In order to stay ahead, brands must not only demonstrate agility and…
ELLE
The birth of social media has entirely rewritten the customer journey. While this shift has unsettled many media enterprises, ELLE Magazine chose to face the… Read More
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Tufts Health Plan
Since 2016, Tufts Health Plan has been actively working to create an open and trusting relationship with their members. Insurance agencies have a complex identity… Read More
Discount Tire
Discount Tire’s top executives continuously stress ‘we are in the business of people that just happens to sell tires’. They are a company that strives… Read More
Trusted Media Brands – Customer Experience
Trusted Media Brands, most notably known for publishing Reader’s Digest, has adapted to an ever-changing media landscape for nearly a century. Even still, they know… Read More
Rent-A-Center
With 90% of businesses primarily competing on customer experience, 2016 is the year that organizations need to become more customer-focused. But we know that is… Read More
ELLE’s Inner Circle
Read our case study and see how ELLE uses online community to: Utilize data-driven metrics to grow advertising revenue Gather real-time insights for fast… Read More
The UPS Store
Consumer insights are the backbone of today’s advertising campaigns. Without them, agencies risk launching campaigns that miss the target. Download our case study that explains how FUEL… Read More
Hertz
While customer feedback has always been important to Hertz, in 2010 they realized that to truly incorporate the voice of the customer into their organization… Read More
