A Fully Loaded Market Research Community

Successful brands ignite action and maintain continuous connections with their key audiences.

Grow Your Research Community, Grow Your Brand

Fuel Cycle empowers you to connect with your most loyal audiences to provide quick and agile insights for acquisition, retention, and expansion, unlocking a powerful competitive strategy. With continuous customer engagement that delivers actionable intelligence, you can empower your teams to do more.

Activate Customers, Gain Insights

Fuel Cycle’s online market research communities are the perfect option for businesses looking to engage with their customers and gain valuable insights.

Our market research online community platform is customizable, secure, and provides a wide range of features that can help businesses connect with their customers like never before.

Engage Anywhere, Anytime

With Fuel Cycle’s mobile communities, businesses can engage with customers through mobile and desktop devices, using features such as FC Live, push notifications, SMS messaging, and mobile apps.

This is particularly useful for reaching younger generations who are more likely to use mobile devices than traditional methods of communication.

Keep Panel Members Active and Insightful

Fuel Cycle provides panel management capabilities to help businesses build and manage their customer communities. This includes recruitment, onboarding, and engagement strategies to ensure that community members remain active and provide valuable insights.

Real-time Insights, Informed Decisions

Fuel Cycle’s community analytics provide businesses with real-time insights into customer feedback and behavior. This includes sentiment analysis, trend analysis, and other metrics that can help businesses make informed decisions based on customer insights.

Success Stories

Hear from our clients how they use Fuel Cycle to make data-driven decisions and stay ahead of the competition.

Ulta Beauty

Discover how Ulta Beauty partnered with Fuel Cycle to streamline their consumer insights process and make data-driven decisions in the fast-changing beauty industry.

Read Ulta’s Story

Trusted Media Brands

Learn how Trusted Media Brands (TMB) used Fuel Cycle’s Community to navigate declining response rates and inability to access consumers as frequently or quickly as needed.

Read TMB’s Story

Ro.Co

See how Ro.co leveraged Fuel Cycle’s online community platform to gather customer insights, improve the patient experience, and launch new products affordably.

Read Ro.Co’s Story

Actionable Intelligence at Your Fingertips

Enhance your research capabilities with Fuel Cycle’s advanced suite of tools, designed to drive your business forward.

Surveys

Create customizable surveys with advanced logic and quota capabilities. Get real-time insights with dynamic dashboards.

Quick Polls

Gather quick feedback on targeted topics with simple poll questions. Easily segment participants and share responses.

Discussions

Facilitate threaded discussions for rich feedback and insights. Export transcripts for sentiment analysis and attach surveys for deeper engagement.

Live Chats

Interact with curated customers in real-time with text-based chat. Launch surveys and display collateral for feedback. Like, tag, and reply to individual comments.

DiaryStudies

Create longitudinal and ethnographic research with surveys, discussions, and albums. Maintain participant privacy or incentivize by milestones.

Product Testing

Share wireframes and concepts for commenting and voting for persona-relevant design. Integrate with existing systems via API.

Multilingual Translation

Conduct research in over 100 languages all in one community. Test in international markets and track brand performance with ease.

Geolocation

Validate research instantly with exclusive activities at designated locations. Get in-the-moment feedback with desired location confirmation.

Video Focus Groups & Interviews

Schedule and join online IDIs and focus groups for rapid insights. Record and transcribe sessions for automated sentiment analysis.

Member Generated
Content

Discover current trends and interests with discussions created by members. Elevate exploration research with open forums.

Enhance and Expand Your Research Community.

Experience the power of recurring community-based activities – the heart of successful research communities

Sustained Community Engagement
Enjoy continuous activities and compelling reasons for ongoing participation, keeping your community engaged and connected.

Comprehensive Audience Insight
Discover unique combinations and subgroups or segments, paving the way for targeted follow-up initiatives.

Precise Performance Tracking
Establish a baseline to effectively measure shifts in group or individual attitudes over time, ensuring data-driven decision-making.

Attitudes & Usage Tracking

Understand category behaviors, respondent sentiment, unmet needs, and targeting information for potential customers.

Brand Perceptions

Understand how your research category community members view your category at large and the key brands within it.

Community Health

Check in on your community’s health, their experience with the technology and their community affinity.

Feature Prioritization

Using the Kano model, categorize features from must-haves and delighters to those with little impact.

System Usability

Understand how your platform, app, website, or Figma prototype is currently performing versus industry norms.

Maintain Constant Connection with Key Audiences

Completely DIY and with a world-class user interface, Fuel Cycle’s Market Research Community eliminates frustrations and bottlenecks. With continuous customer engagement that delivers actionable intelligence, you can empower your teams to do more.