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The latest news, trends, and insights in research, all in one place. Discover the resources that inform the future of critical industries including Media/Entertainment, Technology, Retail, CPG, Healthcare, and Financial Services.
The AI Integration Blueprint for Enterprise Insights Teams
This playbook outlines a practical blueprint for integrating AI into your insights operations. Each chapter addresses a key phase in that journey – from assessing your infrastructure to piloting, governing, and scaling AI-enabled research.
Resources

The Best Market Research Techniques for Your Business
Find Out Whether Your Brand is Essential to Customers Companies make customer-centered business decisions are the ones that customers rely on the

What are Research Communities?
Online research communities are trending as one of the most popular ways for market researchers to capture qualitative customer data.

Is Too Much Market Research Bad for Business?
Can a company run on its inventiveness and brilliance alone? We all know that there are multiple facets that make

7 Tips for Working From Home
As COVID-19 has evolved into a global pandemic, businesses all over the world are taking precautionary measures to protect the

Customer Feedback Survey: A Guide to Start & Succeed
Customer surveys are an example of a quantitative method for capturing customer feedback—feedback that tells you how customers feel about

Infographic: The State of Market Research 2020
Our annual survey of market research professionals found that market researchers’ day-to-day job in 2019 looked a lot like it

The State of Market Research Industry Report 2020
In August 2019, we surveyed 193 market researchers about their day-to-day work. Our key finding: They love what they do

Qualitative Studies – Methods and Analysis
Qualitative research is a type of research approach that involves a more interpretive and natural approach to eliciting data. Instead

Insourcing vs. Outsourcing
Every department across an organization can benefit from better understanding their customers’ habits, market trends, and competition. Smart experience management

What is Design Research?
Imagine that a friend plans to surprise you with a vacation. They don’t ask you what your schedule looks like,
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