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The Importance of Environmental, Corporate, & Social Sustainability

In 2022, the success of a business goes far beyond its profitability. Today’s customers expect more from the brand they purchase from; they expect that corporations are not faceless enterprises hell-bent on making a dollar;

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The Lies You Are Telling Your Customer is Costing You
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Blog The Lies You Are Telling Your Customer Are Costing You

Several videos from different media agencies displayed pink slime pouring…

a banner of the Community Manager Spotlight of Jade with an icon of a fire in orange on the right
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Blog Community Manager Spotlight: Jade

In honor of Community Manager Appreciation Day (January 25th) we…

Brands Face 50% Higher Revenue Risk In 2017
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Blog Brands Face 50% Higher Revenue Risk In 2017

According to the latest forecast from research…

a shot of a few hands with palm facing forward and colored with red paint making a big heart shape
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Blog 3 Vital Ways To Humanize Customer Data

Stacy from Davenport, Iowa is in her early 50’s and…

Social Science Teaches Us Community is Vital to Brand Growth
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Blog Social Science Teaches Us Community is Vital to Brand Growth

It comes as no surprise that the strongest brands have…

The Missing Customer Experience Element: Employee Engagement
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Blog The Missing Customer Experience Element: Employee Engagement

It stands to reason that happy employees make great brand…

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