Fuel Cycle

Panel: Communities for Customer-Centric Organizations

In times of both prosperity and uncertainty, communities are an enduring way to bring the customer’s voice into an organization—well beyond the call center. Truly delivering on customer-centricity means gaining more than feedback to concepts, but understanding what customers value when doing business with you, and being in front of micro trends and behavioral shifts that will ultimately impact business decisions – from product development to marketing strategy.

Join those at the forefront of communities in a lively discussion on ensuring ROI and business impact at every step along your community journey.