As a design leader, you are responsible for building experiences that lead to better business outcomes, regardless of whether they happen in product, marketing, strategy, or the organization. I will talk through how you can cut through the noise, utilize design research to identify problems, symptoms and addressable opportunities across these areas. You will learn how to build experiences that are verifiably more impactful for your business by leveraging insights from your everyday work.
– Understanding the addressable opportunity
– Listening and aggregating actionable insights
– Mobilizing and leveraging your team
– Taking control of the user experience
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