The Future of Banking: Mapping the Financial Customer Journey

This report maps the financial customer journey through quantitative feedback from both customers and bankers. The consumer data has been cross-analyzed and compared across demographics that include income and age. Nearly 1000 consumers participated and over 200 bankers responded. Download this white paper now to gather insights into the pre-purchase, purchase, and post-purchase banking customer journey.

  • The top deciding factors on how consumers choose a bank
  • What drives optimal customer loyalty
  • Understand the divide between low and high-income earners
  • Learn what various age groups value from their financial institution

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Your customers are providing feedback 24/7. The world’s most successful brands use Fuel Cycle’s market research platform to capture, analyze, and act upon reliable data – with greater speed and relevance than their competitors. Fuel Cycle guides you through the research lifecycle to find the answers to questions you didn’t even think to ask.

Headquarters

11859 Wilshire Blvd, Suite 400

Los Angeles, CA 90025

 

NYC

205 E. 42nd St,, 15th Floor

New York, NY 10017

 

info@fuelcycle.com

fuel-cycle-logo-white

Your customers are providing feedback 24/7. The world’s most successful brands use Fuel Cycle’s market research platform to capture, analyze, and act upon reliable data – with greater speed and relevance than their competitors. Fuel Cycle guides you through the research lifecycle to find the answers to questions you didn’t even think to ask.

Headquarters | 11859 Wilshire Blvd, Suite 400, Los Angeles, CA 90025

NYC | 205 E. 42nd St,, 15th Floor, New York, NY 10017

info@fuelcycle.com