In this report, we focused on four core industries of insurance: health, auto, property, and life. We surveyed our respondents on their pre-purchase to post-purchase insurance buying experiences to chart the customer journey.

Download the full report to view a detailed and intimate view of how customers are:

Researching and deciding on a carrier
Which channels are being used to purchase insurance
Why customers stay with an agency and why they switch.

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The Healthcare Boom: Insights for the Patient-Centric Organization

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The How, What & Why Of Mobile Market Research

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