5 Ways To Improve UX Research
In order to be successful, brands must understand what makes their customers tick. From pricing to marketing to product features, businesses need to invest in usability research tools if they expect to stand out amongst the competition. With the right combination of user experience research (UX research) and effective UX research tools, organizations can crack […]
How to do In-Home Usage Testing
Have you ever seen the Swiffer WetJet TV commercials? If so, you likely remember that they had a series of ads where they would drop off a box of their cleaning products at an “unsuspecting” family’s doorstep. The family would then use the product, and all of their cleaning problems would magically disappear. Ok, not […]
5 Inspirational Customer Experience Quotes from CX Experts
Customers these days expect a lot out of companies, and with thousands of company reviews available with the click of a button, who can blame them? There is more information about brands than ever before, empowering customers to make informed decisions before purchasing. The availability of information and fierce competition among brands make the customer […]
5 Signs You’re Not Using Cutting Edge Market Research Software
The data collected with agile market research ensures that businesses are incorporating customer and employee needs into products, communications, and services. By understanding exactly what their audience wants and needs, businesses can quickly make effective decisions that will lead to increased market growth and a healthy bottom line. In addition to consumer insight, market research […]
Agile Market Research | How To Tell A Data-Driven Story
“Stories constitute the single most powerful weapon in a leader’s arsenal.” Dr. Howard Gardner, professor at Harvard University As market researchers, we live and breathe data, numbers, percentages, trend lines, and statistics. Measuring the customer experience is our bread and butter while evaluating advertising effectiveness is our coffee on the side. We lead with logic […]
How to Be an Insight-Driven Organization
At the heart of every business transaction is a treasure trove of decisions made to reach that proverbial “x marks the spot.” Whenever a consumer clicks “add to cart,” signs a contract, or subscribes to services, you can bet that there were years of elbow grease and X vs. Y discussions behind the scenes that […]
Why Virtual Focus Groups Are Essential in Today’s Age
These days the world has gone largely virtual. Zoom calls have taken the place of in-person meetings, seminars are now webinars, and market research focus groups are now 100% virtual. Virtual focus groups ensure that companies get the critical information they need, without having to gather everyone in one place. This ensures a process that is […]
Agile Market Research Using Templated Surveys
Time is one of the most important tools when conducting agile market research. How can marketers save this precious resource to capitalize on continuous research while it’s still current? The solution lies with market research templates. These time-saving tools create automated processes and can reserve precious time and money for tight marketing campaigns or product launches. […]
How to Measure Ad Effectiveness
For most businesses, advertising is their primary means of bringing in new customers and retaining customers who have already purchased products in the past. While it is relatively straightforward to run ads, how can you tell if you’re doing it effectively? Not knowing what strategies and copy are performing best and are relating to your […]
What is Price Testing and Why is it Important?
Price testing in theory allows us to find the optimal price to charge for a product. While other factors like manufacturing, marketing, and wholesale costs also factor into this equation, it’s critical to maximize profit on a product to ensure funds for future endeavors and general expansions for the business can occur. One way to […]