Blending Quant & Qual To Solve Customer Problems
Quantitative (quant) and qualitative (qual) market research are two different means to the same end: customer data. At a high level, quant and qual research output are the same. However, the data gathering methods and the stories the data tells are pretty different. Qual data is used to help identify customer needs, wants, behaviors, and […]
Why It Pays To Be An Insights Research-Driven Business
“Data are just summaries of thousands of stories—tell a few of those stories to help make the data meaningful.” -Dan Heath, bestselling author Today’s customers are changing more frequently than ever before in history. Thanks to COVID, the world is in limbo, and many customers are too. Brand loyalty is malleable, prices are sky-high, routines […]
Healthcare Industry Disruption: What You Need To Know
As we enter year three of the COVID-19 pandemic, the healthcare industry is transforming before our eyes, perhaps more so than it has in the last few decades. An unprecedented virus, social distancing, mask requirements healthcare worker burnout, vaccine mandates, supplying chain disruptions, and staffing shortages have made the health sector a ticking time bomb. […]
2022 Food & Beverage Industry Trend Predictions
Last year was a turbulent time for the food and beverage (F&B) industry. As the pandemic nearly came to an end last summer, industry experts expected more employees to return to the office, more kids to go back to school, and for society to return to some sort of post-pandemic “normal.” However, as we all […]
Top Challenges Facing CPG Advertising In 2022
The pandemic threw a monkey wrench in the economy as we once knew it, and it’s continuing to be disruptive, specifically for the CPG (consumer packaged goods) industry. With more families at home than ever before, demand for packaged foods and drinks, cleaning, fitness, and organizational products soared in early 2020 and has remained stable […]
5 UX Research Tools & Strategies For 2022
UX (user experience) research studies users and how they interact with designs, specifically within computers or mobile phones. UX research can be done on a qualitative (i.e., in-depth customer interviews) or quantitative (i.e., surveys) basis to discover patterns within a large target group. Website and mobile app developers harness the power of UX to develop […]
What’s The Future Of Financial Services Marketing?
As the COVID-19 pandemic drove a digitalization gold rush, with many industries rushing to reformat their services and customer journeys to fit the “new normal,” financial companies had a leg up on the competition. The financial sector has been leaning heavily into technology for a while now. In fact, even before the pandemic took hold, […]
Market Research in 2021: A Look-Back at Major Events & Trends
If the last two years have taught us anything, it’s to expect the unexpected. As we near the end of 2021 and the second year of the pandemic, brands have realized the importance of understanding their customers, their motivations, emotions, decision-making patterns, and future needs. Demand for market research has only grown in the past […]
The Ultimate Driver for Food & Beverage Business Success
The food and beverage (F&B) industry is one of the most diverse, competitive, and innovative industries in the world. Any business that produces and/or distributes edible or drinkable goods is part of the F&B club. The industry as a whole is typically ahead of others in terms of consumer trends, most notably environmentalism. 55% of […]
Improving Product Experience with Market Research
Read on to discover: Market research (MR) is the process of gathering information about customers’ needs, wants, and preferences. The two main types of MR include qualitative and quantitative research. Qualitative market research involves collecting real human insights via in-depth interviews, focus groups, observations, and videos. Quantitative market research, on the other hand, refers to […]