What's New at Fuel Cycle
From expanded qualitative analysis to a stronger mobile experience, April’s updates give research teams deeper insight tools, broader reach across devices, and a more consistent, efficient platform.
Expanded Qualitative Analysis
Generate qualitative reports from survey and Quick Question open-ends — with full tagging, filtering, and response management tools.
Strengthened Mobile Research
Extend open-ended data collection to mobile, close iOS participation gaps, and track participants seamlessly across Community and FC Qual.
Streamlined Workflows
Sticky filters, cleaner incentive management, and a more consistent interface keep researchers focused across every listing page.
Go Deeper on Qualitative Data
Researchers can now bring Fuel Cycle’s full qualitative analysis toolkit to a broader set of data sources, generating qualitative reports from open-ended responses collected in surveys and Quick Questions.
- Qualitative Reports for Survey and Quick Question Open-Ends — Moderators can now create qualitative reports directly from survey and Quick Question open-ended responses, unlocking tagging, response management, sorting by date, and the ability to disqualify individual entries for cleaner data. AI summaries are coming soon.
- P2 and Tag Visibility Controls — Within these reports, moderators can toggle the visibility of P2 data and tag categories to focus analysis on participant profiles, thematic patterns, or both.
- Response Count in the Table Header — The report table header now displays the total response count inline, giving researchers immediate visibility into the number of responses a report contains without leaving the page.
- Accurate Webhook Completion Timing — The webhook API callback now fires only after a participant reaches the thank-you page, ensuring session completion data reflects actual study completion rather than initial form submission.
Reach More Members on Mobile
April delivers meaningful improvements to mobile participation, removing previous restrictions on question types, closing iOS response gaps, and ensuring participant activity tracks accurately when members move between Community and FC Qual.
- Open-Ended Quick Questions on Mobile — Open-ended quick questions can now be targeted to mobile devices, extending unstructured feedback collection to members on the go.
- Open-Text Poll Responses on iOS — iOS users can now submit responses to open-text poll questions within the mobile app. Previously, these questions appeared on iOS but could not be answered, leaving a gap in mobile data collection.
- Cleaner Community Listing on iOS — The Community Listing page now filters out communities the member is already logged into, surfacing only available options and eliminating confusion during community selection.
- Cross-Product Participant Tracking — When a participant moves from the Community app to the Voices by Fuel Cycle app to complete a Qual study, the platform now captures their activity and metadata across that handoff, keeping participant data complete and accurate regardless of which app they use.
- Direct Study Access from Voices Email Links — The Voices by FC app now opens studies directly from email links with no passcode required, removing friction between invitation and study start.
A More Consistent, Efficient Research Experience
From filters that hold their place to clearer incentive controls, April’s platform updates reduce the small interruptions that slow researchers down and make the interface more predictable across every section.
- Sticky Filters Across Listing Pages — Filters applied to the Email Campaigns, Exports, Groups, Activities, Dashboards, Reports, and Survey listing pages now persist after page refreshes, so researchers can return to complex filtered views without rebuilding them from scratch.
- Incentive Enabled Flag on Activity List — The Max Points column has been replaced with an Incentive Enabled flag that immediately indicates which activities have incentives enabled, reducing the navigation required to manage incentive settings across a community.
- Consistent Filter Dropdowns Platform-Wide — Filter dropdown menus across all listing pages now share a consistent appearance and behavior, giving researchers the same predictable experience whether they’re in Dashboards, Surveys, or any other section.
- Expanded Login Email Support — The login page now accepts a broader range of email formats, including subdomain addresses and a wider variety of special characters, so users with complex corporate email addresses no longer encounter authentication failures.
The Little Things Matter Too
Platform Enhancements You Asked For
- FC Qual session fixes — Resolved several issues in moderated sessions: the active speaker ring now displays white instead of green on iOS and Android, the active speaker tile highlights correctly on mobile devices, Support can now view participant cameras and audio status, and iOS connection stability improved for users switching between mobile data and Wi-Fi.
- Reporting accuracy — Corrected misaligned cell values in crosstab reports, and fixed an issue that prevented P2 profile data points marked as personally identifiable information from appearing in crosstab and quantitative reports.
- Platform UI polish — Resolved layout issues with the Dashboard header, AI Survey Builder tab reset on restart, and activity image fields. Create button labels are now consistent across the Activities, Reports, and Exports listing pages.
More Resources
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