What's New
Turn insights into action. Discover what’s new in the Fuel Cycle Platform.
Updated January 2026
Schedule Interviews with Ease
Schedule, manage, and launch interviews & FGDs directly from FC UX—no external tools required.
More Accurate Clips & Clearer Transcripts
Create precise video clips and automatically label speakers for faster review and analysis.
Reduce Bias with Randomized Choices
Improve the reliability of unmoderated research by removing order bias across Single-Select, Multi-Select, and Preference Testing.
Schedule and Manage Moderated Interviews in One Place
Eliminate manual coordination and keep every moderated session organized inside Fuel Cycle.
- In-Platform Scheduling — Schedule 1:1 or focus group sessions directly from Moderated Views, without switching tools.
- Centralized Session Management — Send calendar invites, reschedule or cancel sessions, and assign moderators from one dashboard.
- Unique Session Links — Each participant receives a dedicated link, preventing accidental entry into the wrong session.
- Built-In Support Access — Fuel Cycle support can join sessions early without approval, enabling seamless technical checks.
Faster Review with Accurate Clips and Speaker Labeling
Spend less time cleaning data and more time analyzing what matters.
- Precise Clip Creation — Create moderated study clips using a new editor that allows exact start and end time selection.
- Greater Control, Less Guesswork — Define clip ranges manually instead of relying only on transcript highlights.
- Automatic Speaker Name Labeling — Transcripts now display participant names based on session join details, removing manual relabeling.
- Clearer Conversations — Quickly see who said what, speeding up reviews and stakeholder playback.
Reduce Bias with Randomized Choice Order
Strengthen data quality in unmoderated qual research by eliminating predictable patterns and choice-order effects.
- Randomize Answer Options — Apply randomization to Single-Select, Multi-Select, and Preference Testing to reduce respondent bias and improve data reliability.
- Frictionless Setup — Enable randomization directly within FC UX question settings—no complex logic required.
- Ideal for Concept Screens, Evaluations & Preference Tasks — Especially valuable when presenting ordered lists that could unintentionally influence respondent choices.
The Little Things Matter Too
Platform Enhancements You Asked For
- Export Surveys to Word — Download FC Surveys as .docx files that preserve question order, response options, and configuration details.
- Improved Chart & Survey Views — Enhancements to Global Chart Settings and FC Survey Expanded View for better readability.
- Data Accuracy Fixes — Resolved an issue with incorrect percentages appearing in select multi-select visualizations within Member Composition Dashboards.
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Accelerate Decision Intelligence
Fuel Cycle is redefining how enterprises connect with the voice of the customer instantly, intelligently, and at scale. Fuel Cycle delivers decision intelligence through trusted communities, seamless user feedback, and agentic AI. Whether validating designs, uncovering unmet needs, or fueling strategic decisions, Fuel Cycle eliminates research bottlenecks and blind spots.