Communicate To Connect: Strategies For Powerful Customer Experience

Join Adam Toporek, the author of Be Your Customer’s Hero: Real-World Tips & Techniques for the Service Front Lines and Rick Kelly, Fuel Cycle CPO as they explore how simple language shifts can transform your customer relationships.

  • Discover what brain science reveals about how language impacts both listener and speakers alike.
  • Understand how unconscious psychological biases shape customer interactions.
  • Learn simple and effective strategies to transform your customer relationships.

Watch it now!


Author: Victoria Shakespeare

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