November 2024 | Platform Updates

Custom Dashboards

Moderators can create multiple, personalized dashboards to visualize member activity, segment performance, and profile point trends—all at a glance. This new capability makes tracking engagement, identifying key patterns, and making informed decisions easier. Whether you’re exploring specific member segments or evaluating overall community health, your data is now right where you need it.

Groups Exclusive to the Research Engine

Clicking on the Groups tab in the Legacy application logs you into the Research Engine and takes you immediately to the Groups page.

Answer Bot in Research Engine

Get help with the Fuel Cycle application at any time. The Fuel Cycle Answer Bot is available through the purple help button in the bottom right. The bot suggests help based on the page you’re on. If you don’t find what you’re looking for, click Get in touch to send a request form to our Customer Solutions team.

Qual Report Evolution

The Qualitative Report AI summary has been enhanced to boost the reliability and actionability of the insights. 

Email Campaign Adjustments

In the Email Campaign Builder…

  • Email campaigns are sorted by created date.
  • if you move between steps, you are prompted whether you want to save any changes before moving.
  • Closed projects or activities are unavailable.

Quant Report Filtering

We’ve added a filter button to the Quantitative Report so that researchers can segment their reports, limiting results to members who answered a particular survey question or can be found in a specific group of any type.

Accelerate Decision Intelligence.

Fuel Cycle is redefining how enterprises connect with the voice of the customer instantly, intelligently, and at scale. Fuel Cycle delivers decision intelligence through trusted communities, seamless user feedback, and agentic AI. Whether validating designs, uncovering unmet needs, or fueling strategic decisions, Fuel Cycle eliminates research bottlenecks and blind spots.

The result? Faster innovation, smarter product launches, and bold, customer-led growth. Outpace competitors. Outsmart risk. Outperform expectations.

With Fuel Cycle, the future of insight is always on.

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