Fuel Cycle Sub-processors
To support the delivery of software and professional services, Fuel Cycle, Inc. (including all of our SAASapplications listed below) may use data processors with access to certain customer data (each, a “Subprocessor”). This page provides important information about the identity, location, and role of each Subprocessor. Terms used on this page but not defined have the meaning set forth in the master agreement or the superseding written agreement between the parties (the “Agreement”).
* Note: The Subprocessors we engage with may change at any time without prior notice.
* Note: The Subprocessors we engage with may change at any time without prior notice.
| Subprocessor Name | CorporateLocation | Processing Description |
| Alchemer | USA | Online survey development cloud-based software as a service company for survey design and response collection. |
| Agora, Inc. | USA | Real-time audio and video communication platform used for live research sessions in Fuel Cycle’s FC UX tool. |
| Amazon Web Services Inc. | USA | Hosts server instances for running our SAAS products and data storage, archives security logs for security incident monitoring and detection, provides services to send emails and SMS, and enables speech to text transcription. |
| AWS Bedrock | USA | Service for building generative AI applications on Amazon’s cloud computing platform, Amazon Web Services. |
| Anthropic | USA | Anthropic is an AI safety and research company that’s working to build reliable, interpretable, and steerable AI systems. |
| Conjoint.ly | AUS | Conjointly is an all-in-one survey research platform, with easy-to-use advanced tools and expert support. |
| Discuss. io | USA | Smart video platform for hosting and analyzing research sessions. |
| Fastfocus | USA | Online survey environment for predictive market studies. |
| Google Business Suite | USA | Creating Gmail account for all our clients. |
| Google Cloud APIs | USA | Utilized for image moderation and analysis. |
| IBM Cloud API | USA | Utilized for text analysis of open-ended responses/unstructured data. |
| IPQualityScore | USA | Prevent fraud and detect bots confidently with IPQS fraud prevention solutions including bot detection, proxy detection, & email validation. |
| Marketo | USA | Marketing automation software for account-based marketing and other marketing services and products. |
| MarketSight | USA | Survey analytics cloud-based software as a service. |
| OpenAI API | USA | Service that provides generative AI processing while adhering to data protection protocols. |
| Pendo | USA | Platform that provides users with in-app guidance, announcements, and two-way communication. |
| Qualtrics | USA | Online survey development cloud-based software as a service company for survey design and response collection. |
| Langchain Inc | USA | Providing AI observability and evaluation capabilities, as well as agent development and deployment. |
| Salesforce | USA | Cloud-based CRM software that is leveraged in CRM integrations. |
| Scanii | USA | Unsafe content identification SaaS, a simple REST API identifies malware, inappropriate images, and language. |
| Momentive (SurveyMonkey) | USA | Online survey development cloud-based software as a service company for survey design and response collection. |
| Tremendous | USA | A platform for buying, sending, and managing digital gift card rewards and incentives. |
| Voxpopme | UK | Speech to text transcription and analytics software. |