eBook Communities as Strategic Infrastructure The Operating System for Customer Understanding Table of Contents Executive Overview Organizations today operate in markets defined by continuous disruption,
Continuous research has become a common ambition for organizations trying to operate closer to their customers. The objective is straightforward: maintain ongoing feedback, validate decisions quickly, and reduce uncertainty by staying connected to
The insights industry is being fundamentally reimagined. As we move through 2026, artificial intelligence has shifted from experimental tool to essential infrastructure, regulatory frameworks are tightening globally, and
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