Everything You Need To Master Your Market

Create A Constant Flow Of Data

Don’t let random surveys determine how you improve your products or extend revenue. Build a continuous flow of customer, behavioral, market, and social data through real relationships.

Capture Game-Changing Insights In Minutes

Most brands don’t make use of the data they already have. This is where Fuel Cycle can work for you. Tools like concept testing, ad testing, price testing, and more turn data into insights that can be shared across the enterprise.

Drive Actionable Business Decisions In Real-Time

You can tap Fuel Cycle’s insights to validate product/market fit and go-to-market strategy, optimize customer acquisition and retention, and increase financial performance.

The Enterprise-Grade Research Cloud

Make better business decisions through continuous research with Fuel Cycle.

Businesses Thrive On Fuel Cycle

  • UNPARALLELED INSIGHTS
  • USER-CENTRIC DESIGN
  • BUILT FOR ENTERPRISE
  • ACTION-BASED INTELLIGENCE

UNPARALLELED INSIGHTS

See the Future of Market Research

Engage your market for unparalleled insights.

Get rich customer insights and market intelligence throughout the whole product lifecycle with Fuel Cycle’s blend of both qualitative and quantitative data collection tools. You’ll get the advantage of insights from not only your existing customers but also a wider market through Fuel Cycle Panels.

Multi-Audience Access

Fuel Cycle allows you to harness insights from your existing customers using the Customer Insights Platform and opens the door for non-customer growth strategies with the Fuel Cycle Insights Panel. You’ll have access to a continuous source of insights that you can tap from any research vector and throughout many touchpoints.

  • Customer Insights Platform
  • Fuel Cycle Insights Panel

Audience Segmentation

Segmentation makes it easy to understand the needs of all your customers. With segmenting data like demographics, interests, and behaviors, you can dig even deeper into the impact of your offerings and target with precision.

  • Demographics
  • Interests
  • Behaviors

Quantitative Research Tools

On Fuel Cycle, you can keep using the same tools you already know and love. We are survey agnostic and partner with Qualtrics and Survey Gizmo to provide seamless integrations.

  • Surveys
  • Polls

Qualitative Research Tools

Find answers to questions you didn’t even think to ask. Fuel Cycle allows members to participate in various forms of qualitative studies including discussions, create their own topic threads, and post videos and photos. Our platform helps you engage your customers with a rich visual experience that heightens engagement and user experiences.

  • Discussions
  • Focus Groups
  • Videos
  • Photos

USER-CENTRIC DESIGN

See the Future of Market Research

An app customers love to use. Data you’ll love to harness.

Fuel Cycle’s platform is designed with your customer in mind, whether you are working with B2B or B2C clients. Our simple and user-focused interface is crafted specifically to increase engagement on the platform - such as on a laptop, smartphone or tablet. This experience has resulted in higher engagement rates compared with other insights platforms and traditional tools for market research.

Mobile-first Experience

More than mobile friendly, the community is designed entirely for use on mobile devices. This means you meet your members where they are at every touchpoint — regardless of their device. Some clients see up to 70% engagement in the mobile app alone.

Gamification & Rewards

Some communities and customers need more incentive than others to participate in an insights community, such as hard-to-reach B2B customers. Our platform is built so you have total control and can test the level of gamification and rewards required to fully engage your customers.

Social Login Integration

Onboarding and adoption is critical to scaling insights communities, and by integrating social logins, it not only makes it easier for your customers to get started, it also provides you with richer segmentation data from the get-go.

BUILT FOR ENTERPRISE

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Scale with a product built for enterprise.

We’ve designed our platform to be ever-growing with constant feature updates, integrations, scalability, and above all, high-end security & compliance to protect your data — this is enterprise-grade at its finest.

CRM and API Integration

Fuel Cycle supports a wide range of CRM and API integrations so you can get all of your insights in one convenient dashboard.

  • CRM
  • API

Security & Compliance

As a data company, we collect and store data and information for millions of people. Our most important concern is the protection and reliability of this data.

  • Our servers are protected by high-end firewall systems, and vulnerability scans are performed regularly. All services have quick failover points with redundant hardware, and complete encrypted backups are performed nightly.
  • Fuel Cycle uses Secure Socket Layer (SSL) encryption for all transmitted Internet data.
  • We conform to the following standards and certifications:
    • SOC 2 Type 2
      • Fuel Cycle Completes a SOC 2 Type 2 Audit Annually
    • Open Web Application Security Project
      • Fuel Cycle adheres to the OWASP ASVS methods for development and code review.

Enterprise Ready

Fuel Cycle meets enterprise requirements for uptime with ease, and scales immediately to meet the needs of large, engaging communities. Our API lets enterprises sync customer data between Fuel Cycle and other platforms over our best-in-class, secure cloud infrastructure.

Your Data Belongs to you

Customers own and control all data entered in or collected by Fuel Cycle Services. This includes survey definitions, response data, panel data, uploaded content such as graphics, user information, and report results/ analysis from such data. No customer data is ever shared or distributed. And since Fuel Cycle products are self-service, data is essentially invisible to our staff; customers operate on their own accord.

ACTION-BASED INTELLIGENCE

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See impact & intelligence when you need it.

Take hold of our fully integrated array of data collection tools that uses advanced analytics to find patterns of behavior across similar customers, track the customer journey in its entirety, and recommends actions to marketers, product managers, and external experience management platforms.

Real-time Reporting

Decrease the latency between a business question and a business action.

Visual Dashboards

Understand community health at a glance.

Sentiment Analysis

Understand audience sentiment at scale.

Crosstabs

Discover deeper insights with our revolutionary crosstabs tool.

See How Fuel Cycle Is Disrupting Market Research In Your Backyard

One platform. Better insights. More Impact.

Fuel Cycle empowers the entire organization with a deep, on-demand market understanding to solve the hardest research problems businesses face. Don’t settle for disconnected products, trackers, and tools — take control of continuous research, fully integrated, in one solution.

SIGN UP FOR YOUR FREE DEMO TODAY