The Future of Retail: The Reinvention of Brick-and-Mortar

January 16th, 2018

The ubiquitous rise of online shopping is directly connected to the decline of brick-and-mortar. The past few years have been marked by reports of fallen…

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Cybersecurity Leads in Customer Experience

January 12th, 2018

2017 was marked by scandals surrounding major security infractions in businesses small and large. With the Equifax breach that began in May, which left 143…

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3 Ways of Preventing Customer Feedback Fatigue

January 10th, 2018

Study after study reports consumers read reviews and make purchasing decisions based on ratings. In fact, 88% of consumers trust online reviews as much as personal recommendations, and there…

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Top Market Research Predictions for 2018

December 22nd, 2017

2017 continued to usher in a market of unpredictably; longstanding institutions were overturned, new technologies emerged, and digital giants continued to spread their power and…

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Fuel Cycle’s 2017 Star Players

Fuel Cycle’s 2017 Star Players

December 14th, 2017

As the end of the year comes to a close, Fuel Cycle wants to highlight the wonderful year we have had by giving thanks to…

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Improve Employee Happiness by Adopting an Online Employee Community

December 8th, 2017

We know loyal customers are worth their weight in gold to any firm. That’s why by 2018 it’s projected more than 50% of organizations will redirect their…

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3 Tips for Humanizing Data: Numbers Have Feelings Too

December 1st, 2017

It’s no secret that big data plays a huge role in understanding consumers and personalizing the customer journey. In fact, big data is so important…

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