A recent survey found that of any generation, Millennials were the “least likely to be engaged and the most likely to be disengaged” with insurance agencies. In our webinar, we detail how to engage and win over the most notoriously difficult to reach demographic, and how to enhance efforts in key areas: digital channels, UX, and customer experience.
- Prioritizing direct channels of communication over traditional agents
- Winning over millennials through UX
- Investing in CX over commodification