Case Study

TMB – Journey to Constant Customer Connection

a photo of two women smiling while writing on a white board using a red and a blue markers in a bright lit room

While facing challenges due to declining response rates, as well as inability to access consumers as frequently or quickly as needed, TMB was looking for a tool that would provide a more consistent, easy to access connection. Learn how Fuel Cycle’s Community turned out to be the solution to these needs.