Johnny is the Director of Customer Success and Implementation at Fuel Cycle overseeing the entire customer life cycle from onboarding, adoption, growth and expansion. He brings over 15 years of experience in customer-facing account management, technology training, and executing quantitative and qualitative research in the areas of consumer behavior, media and politics. Prior to his current role, Johnny taught Sociology at various colleges. He holds a B.A. in Gender & Women's Studies and M.A. in Sociology from CSU Northridge. His personal passions lie in include film and television – especially horror and science-fiction – as a die-hard consumer and market research enthusiast.