The loss of foot traffic, combined with a drop in disposable income in the years following the Recession, has created an unprecedented reckoning in the realm of traditional retail. Likewise, with e-commerce touting transparency and same-day delivery, brick-and-mortar has witnessed substantial losses. The reality, however, is much more promising: traditional retail is experiencing a renaissance.
In our white paper, we detail what the future of retail will look like:
- Physical stores will focus on experience over selling goods
- Homogenizing the in-store experience with digital efforts
- Creating a labor force that specializes in higher-value services