About

Meet FUEL CYCLE. Every day we wake up ready to help our customers make better business decisions.

That’s a pretty good cause to wake up to. For our customers, those decisions are powered by knowledge – what their customers think, feel, and want. So for us, it made perfect sense to build technology that puts the customer where they belong:

At the very heart of everything we do.





Simplicity

Simplicity

Community

Community

Confidence

Confidence





We created best-in-class SaaS-based online community platform that tells our customers exactly what they need to know about their customers across the customer lifecycle. With this information at their fingertips, our customers are empowered to make decisions that increase both revenues and long-term customer loyalty.

Those are decisions we’re proud to be a part of.

Starting in 2007 as Think Passenger, we built our FUEL (Fast User Engagement and Listening) community platform with the customer at the heart of the conversation.

In 2017, we decided to change our name to FUEL CYCLE to better accommodate what we do best – High Impact Customer Engagement. When customers and brands connect, they engage in a dialogue. In the FUEL CYCLE platform, we bring intimacy into the dialogue that helps you gather the right, unfiltered, scientific insights. Premium data, real-time, all the time.

This engagement creates insights that fuel growth, a virtuous cycle that feeds throughout your company and back to your customers, which in turn increases your company’s success.

FUEL CYCLE reflects our desire to capture customer intelligence and infuse it throughout your organization.

Sound exciting? Explore how we can help you discover your customers on a whole new level.

Discover our Solutions

Meet Our Executive Team

Bahram Nour-Omid

Bahram Nour-Omid

Chief Executive Officer


Arnaud Gregori

Arnaud Gregori

Chief Financial Officer


Rick Kelly

Rick Kelly

Vice President of Products


Andrew Hahn

Andrew Hahn

Senior Vice President, Sales & Alliances


Mai Kang

Mai Kang

Associate Vice President of Client Services


Curious about joining the FUEL CYCLE team? We are looking for team members who get excited about doing what they love for a company that accepts nothing less than the best.

Career Opportunities

Meet Our Board

Bruce Shandler

Bruce Shandler

Strategic Consultant at Leger


Larry Bettino

Larry Bettino

Director at TD Ameritrade


Greg Johnsen

Greg Johnsen

CEO of LifeLink Inc.


Eran Gilad

Eran Gilad

Managing Partner at Scopus Ventures


Want to know more?

Get in touch with us! We’d love to hear from you.

CONTACT US